Error when attempting to share a Powerpoint presentation in Lync 2010

I recently a problem with a Lync user who was trying to share a Powerpoint presentation in an online meeting. When she tried to share the presentation, she received this error: Some sharing features are unavailable due to server connectivity issues. The immediate workaround was to share her desktop instead of the pptx file while I tried to figure out what was wrong. Every other […]

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iOS devices unable to log into Lync

I have thousands of users connecting to my Lync servers, probably hundreds of them connecting via mobile devices. All of the desktop clients and almost all of the mobile clients are able to connect using autodiscover. Enter your username and password, Lync finds your server based on your domain name, and viola, you’re connected. Unfortunately, some iOS devices haven’t been cooperating lately. They return this […]

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Lync error when modifying contacts or tagging for status changes

If you see this error when changing your Lync contacts or tagging a contact for status change alerts, you can usually fix it by simply logging out of Lync and back in. If that doesn’t fix it, try a reboot of Windows.

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Lync Client Sticks on “Contacting Server and Signing In”

If your Lync client gets stuck on “Contacting server and signing in” when it used to work just fine, check your system clock. If it’s off by more than just a few minutes, that could prevent you from logging in.

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Unable to Activate Lync User

I occasionally see this error when attempting to enable a new AD user in Lync: The usual fix is to find the user object in AD, ensure that permission inheritance is enabled (open the user object in ADUC, go to the Security tab, click on Advanced, then check the “Include inheritable permissions from this object’s parents”) or restore the default permissions. In this case, neither […]

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